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Customer Service

These topics focus on a range of areas including inclusive personalisation, setting expectations, resolving issues, and maintaining integrity to provide an excellent experience.

9 Topics

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Learning for a new reality

Our learning for resilience topics are designed to tackle some of the immediate challenges that individuals, teams and organisations are currently facing.

13 Topics

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Technology

From artificial intelligence to Internet of Things, learn how disruptive technologies are benefiting businesses across the globe and impacting how you work.

24 Topics

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Find more subjects

Learn how to make an impact and develop your career

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Why KPMG for digital learning?

We bring together KPMG's breadth and depth of subject matter expertise with our learning design and technology skills and capabilities to help improve individual and organisational performance.

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Learning for a new reality

COVID-19 continues to affect most elements of businesses, and as we move forward we'll need to consider the opportunities that now exist to re-train and re-skill ourselves and our workforces. We have developed a series of learning topics focussing on the new reality we face, providing a catalogue of high-quality, relevant and engaging learning activities supporting organisations and their employees during the current crisis and beyond.

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Blended Learning

KPMG's knowledge, both of specialised content and current learning techniques, gives our many clients the confidence that we will work closely with them to respond to their learning needs, and create effective, engaging solutions.

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Learning Technologies

We provide experienced advice on how clients can get the best out of constantly evolving learning technology. This may include assessing existing capabilities, or analysing the digital support required for specific initiatives, such as support for apprenticeships and learning academies.

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What makes our learning and development effective

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Learner focused

Designed with the learner in mind

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At the moment of need

Bite-size learning can be taken anytime, anywhere

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Accessible

Engaging storytelling to resonate with the learner

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Impactful

Delivering content to meet your learner requirements

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End-to-end experience

Creating content that considers the entire learner journey